At Digital Partner, we moved from email to Slack. In order to do that, we got certified and learned how to become a Slack Administrator.
Introduction to Slack
What is Slack?
Slack is a business messaging app that connects people with the information they need. Slack transforms the way organizations communicate by bringing people together working as a unified team.
The main difference that Slack has with the rest of the applications that fulfill the same function, is that it allows you to create groups with an unlimited number of members, in addition to being able to share all kinds of files through its channels and the possibility of creating public and private channels.
The main reason why Slack has gained tremendous popularity and gained so many users is that it is a free app, although there is a paid version that includes additional features.
Slack Features
It allows you to organize your group conversations in separate channels according to topic, task, client, or what suits you best. They can be public (for the whole team), or private (for guests).
Has an internal search engine so you can instantly find the information you need from your conversation history.
Its free version allows you to make personal calls and video calls. If you have a paid plan, you can hold video conferences with up to 15 users.
Integrates more than 2,200 tools and applications that you can use and configure according to the needs of the project: Google Drive, Twitter, Trello, Office 365, Zoom, etc.
Allows you to share files with your colleagues, which you can upload from your device or integrated services.
Makes it easy to work with external companies and teams by letting you create shared channels using Slack Connect.
It offers a workflow generator with which you can configure and automate manual processes within channels: obtain or give feedback on a task, send reminders, notify the status of operations, etc.
It has an application programming interface (API) that allows you to create and customize applications and tools (bots) within the chats.
Why should you get a Slack certification?
For many of us, Slack is already an important part of our work lives, and with the recent acquisition by Salesforce, this will only increase. Whether you use Slack more at the enterprise level or as a developer, earning a Slack certification only enhances your skills and boosts your career. Official Slack certifications can be shared on social media websites and resumes to strengthen your list of skills.
With over 12 million daily users and thousands of major companies using Slack, a Slack certification is a growing necessity as the site becomes more common in the workplace.
Slack has managed to win thousands of users around the world.
Kryssia Villalta
Slack Administrator and Developer
Admin Program:
The admin program is best suited to candidates who already have experience with Slack. Particularly those who have been channel admin or owners. Even if you’re new to Slack, the program still offers valuable skills.
The demand for experienced Slack admins has been on the rise as more and more businesses begin to move away from email. With a Slack Admin certification, you can work for Slack as a customer or service partner, or market yourself as an independent contractor helping companies transition to Slack. The need for certified Slack administrators is there; priced at just $300, the course and exam package is a cost-effective way to improve and showcase your Slack skills. Review course guidelines and options for administrators here.
Developer Program:
If you have experience developing apps, taking the Slack Developer course and exam will increase your knowledge of Slack APIs. It will also increase your understanding of how to build an effective application within Slack. Typically, candidates are already well versed in Slack and know how to build apps.
Candidates should already be comfortable in at least one programming language. Slack developers typically use Python, NodeJS, or Java, but any language that can send and receive HTTP API calls will work. Review the developer course guide and options here.
Having so many options in the field of communication, Slack has managed to win over thousands of users around the world for three main reasons:
- 1. It has a free version
- 2. It’s very intuitive and configurable
- 3. It integrates with other useful tools like Dropbox, Twitter, Google Drive or Trello. It is the perfect tool to complement the company’s other channels of communication, such as emails.
If you are interested in implementing Slack in your organization, contact our team today!
Kryssia Villalta
Commercial & Marketing Manager at Digital Partner
Salesforce Business Analyst and Salesforce Administrator, with more than 7 years of experience as IT Project Manager. She has two Salesforce Certifications (Salesforce Administrator and Sales Cloud Consultant) and is a certified Slack administrator.
